Shipping Coverage

Kenwork ships worldwide. If we don't yet ship to your region, or you're unsure, please reach out via our contact page and we'll help.

In some regions, TANKEN is sold through our regional partner, Habachy Designs. If that applies to you, the TANKEN product page will point you to them for a quote.

Order Processing

TOMORI orders ship within 1 week of payment.

TANKEN is made to order. Each piece is built for you after your order is placed, and ships in 6–10 weeks.

Processing time excludes weekends and holidays. Once your order is dispatched, tracking details may take 1–3 business days to become available.

Shipping Method & Transit Time

All orders ship DDP, meaning duties and taxes are included. Estimated delivery is 5–25 days after dispatch. Actual timing varies by destination, customs processing, and carrier performance.

Tracking Information

Once your order has been registered with the final-mile carrier, you'll receive an email with a tracking number. Tracking updates can be delayed while your package is in international transit.

Shipping Fees

TOMORI ships free worldwide.

TANKEN ships by air freight, DDP, and shipping is priced by destination. The shipping fee includes all duties, taxes, and standard handling fees. Where we've calculated shipping for your region, it's reflected in the price shown at checkout. If we haven't yet, we'll email you a quote directly.

Customs & DDP Coverage

Kenwork covers standard import duties and customs taxes. This does not include exceptional charges caused by incorrect customer information, remote-area surcharges, or carrier reattempt fees.

Address Responsibility

Please make sure your shipping information is accurate at checkout. Kenwork is not responsible for delays caused by incorrect addresses, recipient unavailability, or packages marked as delivered that were subsequently stolen.

Uncontrollable Delays

International shipments can be delayed by customs, weather, or other events outside our control. Delays of this kind that occur after dispatch do not qualify for a refund.

Lost Packages

If your tracking hasn't updated for an extended period, or your package hasn't arrived as confirmed, please contact us and we'll look into it.